Subject: RE: Late refund //// 9765835409
From: Deepak Damodaran <[email-masked]>
To: Inayat Ali <[email-masked]>, Con Loc <[email-masked]>, Dipesh Regmi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Thu, 16 Jan 2020 22:25:12 +0000

Hi Indunil,

As per the Tracking ID we have received the shipment on dated 05-Jan-2020. Same we have updated in the pending list. Please process and update.

Thanks & Regards,

Deepak Damodaran
Mob- No +971524307577
Tel No: 048164037

From: Inayat Ali <[email-masked]>
Sent: Wednesday, January 15, 2020 5:35 PM
To: Con Loc <[email-masked]>; Dipesh Regmi <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late refund //// 9765835409

External email sender, please take precaution.
Hi Team

Please process the refund for Order (9765835409). As per the tracking id RP0102000763, items were delivered to the warehouse.

The customer is chasing us on his delayed refund.

We look forward to hear from you soon.

Thanks
Inayat Ali

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 January, 2020 10:33:20
Subject: Late refund  //// 9765835409

Hi Team,

Ticket number: 401432
Problem Statement: Refund Not Processed
Order Date : Dec 31, 2019
Order ID: 9765835409
RMA: 42718007
Return Tracking ID: RP0102000763
Assistance Required: Need urgent refund

Issue Description: Customer raised a return request for 1 item and as per customer she handed over the item to the courier team.

As per the tracking details the item has been returned to warehouse on 5 Jan, 2020 but still refund is not processed.

The returned item is #161725154 - - Textured Sleeveless Top with V-neck

Kindly check and update as customer is waiting for her refund.

Thank you for your help!

Regards,
Shivani

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