Subject: Misising Power cord (9762867366)
From: Abhishek Bargaonkar <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>
Date: Thu, 16 Jan 2020 09:19:36 -0700 (MST)

Hi Team, 

Any update on arrangements for cord and wire as you told us last time that you are arranging for this particular case. Customer is still chasing us and asking for return and refund. 

Customer is complaining and threatening to raise this issue to higher officials. Please update me real soon or at least arrange a call for he customer. 

Problem Statement: Missing item 

Order Date : 22 Nov 2019 
Order ID: 9762867366 
Tracking ID: S000302186191 

Assistance Required: need an update about the situation 

Issue Description: Customer is claiming that item should include wire and cable too. Please see to this and check & verify. Depending on that please assist with the resolution around this issue 

Thanks & Regards 
Abhishek