Subject: RE: [#405804] - Delivery
From: ksalmglogistics Rydconloc <[email-masked]>
To: Centrepoint <[email-masked]>, Bm Olmjeddah <[email-masked]>, Olm Jeddah <[email-masked]>, "[email-masked]" <[email-masked]>, Dina Samara <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Mohd. Jamal Akhtar" <[email-masked]>
Date: Thu, 16 Jan 2020 14:37:56 +0000

Customer  new contact 0535440560 .

From: Centrepoint <[email-masked]>
Sent: 16 January, 2020 5:11 PM
To: ksalmglogistics Rydconloc <[email-masked]>; Bm Olmjeddah <[email-masked]>; Olm Jeddah <[email-masked]>; [email-masked]; Dina Samara <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; [email-masked]; [email-masked]; Mohd. Jamal Akhtar <[email-masked]>
Subject: Fwd: [#405804] - Delivery

External email sender, please take precaution.
Hi Team,

Please contact the customer on 0535440560 and deliver the shipment accordingly.

Problem statement - Late delivery

Order Number: 6460291571
Order Created: Jan 9, 2020
AWB - FC01101000167

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish
On Thu, 16 Jan at 10:32 AM , ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>> wrote:
Dear team,
Please provide us alternative contact…..

From: Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>
Sent: 15 January, 2020 7:39 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Olm Jeddah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: [#405804] - Delivery

Hi

the shipment has a wrong contact number, kindly provide us the correct contact number so we can deliver the shipment

Regards
Ali Mohammed Al-Shaebi
Jeddah, KSA
Tel : Ext:2057 Mobile :+966506596794
Email: [email-masked]<mailto:[email-masked]>
Landmark Arabia.  I PO Box 23679 | Jeddah 21436 l Saudi Arabia
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3ODk0NDk1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.r4vWtos5t1ghIKADB3BDC_YdIBdvYXCFq3dSuG7VtQo]
________________________________
From: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 15, 2020 4:30 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>; Bm Olmjeddah <[email-masked]<mailto:[email-masked]>>; Olm Jeddah <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]> <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#405804] - Delivery

Dear ali ,
Kindly check and confirm below order status.
[https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA3ODk0NDk1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.Pn3YdNKo2toN7_RTF36JWDvVnwY5Qph0nEDcEW4c_VM]

From: Centrepoint <[email-masked]<mailto:[email-masked]>>
Sent: 15 January, 2020 3:46 PM
To: ksalmglogistics Rydconloc <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#405804] - Delivery
d
External email sender, please take precaution.
Please take a look at ticket #405804<https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/405804>

Hi Team,
​
Problem statement - Late delivery
​
Order Number: 6460291571
Order Created: Jan 9, 2020
AWB - FC01101000167

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish
On Wed, 15 Jan at 4:44 PM , Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:
Hi Muhammad,

Thank you for contacting us.

We truly apologise for the inconvenience caused to you.

Your order has already been shipped and on its way. I can see that the delivery of this order has taken longer than our normal delivery time, and I am really very sorry for this delay. I know that you’ve been waiting for it. It should be with you soon.

We have informed the courier team to deliver the shipment on priority. Our courier partner will contact you to arrange a time for delivery.

Again, please accept our sincere apologies for this unexpected delay.

Feel free to reach us out for any further assistance.

Your friends,
The Support Team

405804:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

405804:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com