Subject: RE: Refund Not Processed // 6453433915
From: Ksaconloc Returns <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Suvadeep Saha <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 16 Jan 2020 14:11:41 +0000

Dear Team,

Processed the order

Thanks,
Ratheesh.

From: Shakeeb Arsalan <[email-masked]>
Sent: Wednesday, January 15, 2020 8:12 PM
To: Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Ksaconloc Returns <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Inayat Ali <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Fwd: Refund Not Processed // 6453433915

External email sender, please take precaution.
HI TEAM.

Problem Statement: Refund Not Processed
Order Date : 23-Nov-2019
Order ID: 6453433915
Return Tracking ID: 45054140283
RMA: 23035381
Assistance Required: Refund

Customer raised a return request on 01/12/19 for 1 item. And as per the tracking number 45054140283
it shows that the shipment has been return to our warehouse on 10 Dec 2019 and to this date ​refund haven't been Processed.
​
Kindly Process the refund for this RMA: 23035381
Thanks for your assistance.

Thanks & Regards,
Shakeeb
________________________________
From: "Abdel Moneim" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Inayat Ali" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 January, 2020 18:26:40
Subject: Refund Not Processed // 6453433915

HI TEAM.

With reference to order number #6453433915 customer raised a return request on 1 Dec 2019 for 1 item and as per the tracking number 45054140283 it shows that the shipment has been return the our warehouse on 10 Dec 2019  however till now  refund haven't been processed for the RMA: 23035381.

And i have raised it to to sagaya 3 days ago but there is no response received so kindly assist.

Best regards ,
Abdel moneim.

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