Subject: Undeliverable: Re: [#316421] - Missing Item -6455403175 -
From: <[email-masked]>
To: <[email-masked]>
Date: Thu, 16 Jan 2020 15:51:33 +0200

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Original message headers:

Date: Thu, 16 Jan 2020 06:51:25 -0700
From: Seeta Seeta <[email-masked]>
To: Sagaya Kumar <[email-masked]>
CC: omersae <[email-masked]>, Lifestyle <[email-masked]>,
        ccbackoffice <[email-masked]>, escalations dxbteam
        <[email-masked]>, Suvadeep Saha
        <[email-masked]>, jessie caparas
        <[email-masked]>, Mohd Imran
        <[email-masked]>, Mohammad Shababe Quamar
        <[email-masked]>, Mohmoud Elsayed
        <[email-masked]>, "Riyadh Conloc. Outbound"
        <[email-masked]>, ZaidZ <[email-masked]>, "Aymen
 Yassin" <[email-masked]>, Alexander Gomes
        <[email-masked]>
Subject: Re: [#316421] - Missing Item -6455403175 -

Subject: Re: [#316421] - Missing Item -6455403175 -
From: Seeta Seeta <[email-masked]>
To: Sagaya Kumar <[email-masked]>
Cc: omersae <[email-masked]>, Lifestyle <[email-masked]>, ccbackoffice <[email-masked]>, escalations dxbteam <[email-masked]>, Suvadeep Saha <[email-masked]>, jessie caparas <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Mohmoud Elsayed <[email-masked]>, "Riyadh Conloc. Outbound" <[email-masked]>, ZaidZ <[email-masked]>, "Aymen Yassin" <[email-masked]>, Alexander Gomes <
Date: Thu, 16 Jan 2020 06:51:25 -0700

Hi Sagaya, 

As per jessie email we have already raise jira for refund and also inform the customer same. 

Thanks & Regards, 
Seeta Kunwar 

From: "Sagaya Kumar" <[email-masked]> 
To: "omersae" <[email-masked]>, "Lifestyle" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "ccbackoffice" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "jessie caparas" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Mohammad Shababe Quamar" <[email-masked]>, "Mohmoud Elsayed" <[email-masked]>, "Riyadh Conloc. Outbound" <[email-masked]>, "ZaidZ" <[email-masked]>, "Aymen Yassin" <[email-masked]>, "Alexander Gomes" <[email-masked]> 
Sent: Thursday, January 16, 2020 7:09:36 PM 
Subject: RE: [#316421] - Missing Item -6455403175 - 

Dear Team – Can you please us to close this case on urgent !! Courier partner saying that order completely delivered to customer end. 

Please confirm and revert on urgent !! 

Regards 

Sagaya Suresh 

+966 565165997 

From: Omer Saeed (SA) <[email-masked]> 
Sent: Wednesday, January 15, 2020 1:32 PM 
To: Sagaya Suresh Kumar <[email-masked]>; Lifestyle <[email-masked]> 
Cc: [email-masked]; Escalations Dxbteam <[email-masked]>; Suvadeep Saha <[email-masked]>; Jessie Caparas <[email-masked]>; Mohd Imran <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Suvadeep Saha <[email-masked]>; Riyadh Conloc. Outbound <[email-masked]>; Zaid Zafar <[email-masked]>; Aymen Yassin <[email-masked]> 
Subject: RE: [#316421] - Missing Item -6455403175 - 

External email sender, please take precaution. 

Dears, 

Kindly note both carton boxes delivered to customer. 

Best Regards 

Omer Saeed (SA) 

From: Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, January 15, 2020 11:53 AM 
To: Lifestyle < [ mailto:[email-masked] | [email-masked] ] >; Omer Saeed (SA) < [ mailto:[email-masked] | [email-masked] ] >; Aymen Yassin < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] ; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] >; Mohammad Shababe Quamar < [ mailto:[email-masked] | [email-masked] ] >; Mahmoud Emadeldin Mahmoud Elsayed < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Riyadh Conloc. Outbound < [ mailto:[email-masked] | [email-masked] ] >; Zaid Zafar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: [#316421] - Missing Item -6455403175 - 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Dear [ mailto:[email-masked] | 
@Omer Saeed (SA) ] [ mailto:[email-masked] | @Aymen Yassin ] – We have 2 carton box but Customer complaining that one container not received to their end. 

Kindly confirm the delivery status for this below order on urgent .. 

	

TRACKING_ID 	

INVOICE_NO 	

PARTNER_CODE 	

CONTAINER_ID 	

PALLET_ID 	

STORE 	

STORE_NAME 	

NAME 	

CODE 	

STATUS 	

LOAD_DATE 	

LOAD_TIME 

45054920680 	

6455403175 	

ARAMEX 	

ECRYD158888 	

CPRPLT000488 	

	

KSA RIYADH CONLOC 	

2299999 	

DISPATCHED 	

4-Dec-19 	

1:40:42 

45054920680 	

6455403175 	

ARAMEX 	

ECRYD158894 	

CPRPLT000488 	

	

KSA RIYADH CONLOC 	

2299999 	

DISPATCHED 	

4-Dec-19 	

1:40:42 

Regards 

Sagaya Suresh 

+966 565165997 

From: Lifestyle < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 14, 2020 1:44 PM 
To: Parvez Khan < [ mailto:[email-masked] | [email-masked] ] > 
Cc: [ mailto:[email-masked] | [email-masked] ] ; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Sree Adhikessavan < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: [#316421] - Missing Item -6455403175 - 

External email sender, please take precaution. 

Dear Team, 

Kindly confirm if the below item was dispatched. 

Item ID: 161773906 - - 3-Tier Metallic Bath Shelf 

Order ID: 6455403175 

Best regards, 

On Wed, 8 Jan at 1:02 PM , Lifestyle < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Dear Team, 

Kindly confirm if the below item was dispatched. 

Item ID: 161773906 - - 3-Tier Metallic Bath Shelf 

Order ID: 6455403175 

Best regards, 

BQ_BEGIN

On Mon, 30 Dec, 2019 at 8:08 PM , Lifestyle < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hi [ mailto:[email-masked] | [email-masked] ] , 

Kindly confirm if the below item was dispatched. 

Item ID: 161773906 - - 3-Tier Metallic Bath Shelf 

Order ID: 6455403175 

Best regards, 

Bara'a Haj Asa'd 

BQ_BEGIN

On Sat, 21 Dec at 7:53 PM , Zaid Zafar < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Dear Sender, 

Thank you very much for sending the email. 

Currently out of the office with limited access to emails, will get back to you ASAP 

Kind Regards, 

Zaid Abbasi 

BQ_END

BQ_END

316421:1125156 

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