Subject: RE: Discrepancy highlighted//9766237072
From: Sachin Maheshwari <[email-masked]>
To: Inayat Ali <[email-masked]>, Bsu Wml <[email-masked]>, Sameer Koothalikutty <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 16 Jan 2020 11:02:28 +0000

@Sameer Koothalikutty<mailto:[email-masked]>,

Can you please ask team to check the Back to school stock & remove incomplete units.

@Escalations Dxbteam<mailto:[email-masked]>, please connect with customer & convince her with a GV of Aed 20/- for missing component. Or else arrange a return (no compensastion).

Regards
Sachin
04-5175412

From: Inayat Ali <[email-masked]>
Sent: Thursday, January 16, 2020 2:34 PM
To: Bsu Wml <[email-masked]>; Sameer Koothalikutty <[email-masked]>; Sachin Maheshwari <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Discrepancy highlighted//9766237072

External email sender, please take precaution.
Hi All

Awaiting response on the concern raised.

Thanks
Inayat Ali
________________________________
From: "ali inayat" <[email-masked]<mailto:[email-masked]>>
To: "bsu wml" <[email-masked]<mailto:[email-masked]>>, "sameer koothalikutty" <[email-masked]<mailto:[email-masked]>>, "sachin maheshwari" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 15 January, 2020 14:09:08
Subject: Discrepancy highlighted//9766237072

Hi Team

The customer highlights there is a dispute with the delivery consignment. He picked the order (9766237072) from the store on 7th Jan. The customer is complaining that he has received only 2 bags instead of three. Kindly confirm and share an update. Item- Juniors Printed 3-Piece Backpack Set - 16 inches (refer to the attached).

We look forward to hear from you soon.

Thanks
Inayat Ali

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