Subject: RE: Need callback
From: Rawan Barghouth <[email-masked]>
To: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, Amani Khraisat <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Piyush Mani <[email-masked]>, ali inayat <[email-masked]>, Nour Hanayneh <[email-masked]>, Ali Mkhaimer <[email-masked]>, Saeed Khawaldeh <[email-masked]>, Mohammad Tarabishi <[email-masked]>
Date: Thu, 16 Jan 2020 10:35:50 +0000

Hi Jessie,

Customer was contacted and there was no answer.

An email was sent # 404895.

Best Regards,

Rawan Barghouth
Contact Center Supervisor

T: +962 6 500 1333

F: +962 6 500 1334

M: +962 799 526124

E: [email-masked]<mailto:[email-masked]>

www.crystel.co<http://www.crystel.co/>

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From: Jessie Caparas [mailto:[email-masked]]
Sent: Thursday, January 16, 2020 9:38 AM
To: Seeta Seeta; Escalations Dxbteam; Rawan Barghouth; Amani Khraisat
Cc: Apoorv Joshi; Shakeeb Arsalan; Urvika Chaudhary; Piyush Mani; ali inayat
Subject: RE: Need callback

@Rawan Barghouth<mailto:[email-masked]> @Amani Khraisat<mailto:[email-masked]>

Please arrange a call back

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 16, 2020 11:24 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Piyush Mani <[email-masked]<mailto:[email-masked]>>; ali inayat <[email-masked]<mailto:[email-masked]>>
Subject: Need callback

External email sender, please take precaution.
Hi Team,

Please arrange a callback to below customer.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Piyush Mani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 16, 2020 11:36:54 AM
Subject: Need callback

Hi Team,

With reference to case number: 404895

Email ID: [email-masked]<mailto:[email-masked]>
Order ID: 9766284884
Contact number: 0543034300

The order is returned back to the warehouse because courier was not able to deliver the order to the customer.

Now, the customer needs call back from our end.

Kindly do the needful.

Regards,
Piyush

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