Subject: Missing item / 6452257207 __ 161228502
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Inayat Ali <[email-masked]>, Abhishek Sisodia <[email-masked]>
Date: Thu, 16 Jan 2020 03:26:36 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 

Order Date : Nov 19, 2019 
Order ID: 6452257207 
Missing Item : 161228502 - - Ferrari Booster Car Seat --- SAR329.00 
Tracking ID: S000231300357 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 17 items but as per the customer she has only received 16 items, Under the consignments details we can see that all 17 items has been Delivered from our side. 

Customer history: 1 ITEMS OUT OF 17 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. IT IS HIS SEVENTH ORDER. 

Regards, 
Shakeeb