Subject: RE: late order c&c// 6453196898
From: Maxwhryd Ecom <[email-masked]>
To: Inayat Ali <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammed Obiedo <[email-masked]>, Escalations Dxbteam <[email-masked]>, Otto Van Graan <[email-masked]>, Hussam Fahim <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Assad Chawa <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Jessie Caparas <[email-masked]>, Max Alqasar <[email-masked]>, Sree Adhikessavan <sree.adhi
Date: Thu, 16 Jan 2020 07:53:45 +0000

Dear Team,

Below said Order we shipped and handed over to store team at 24-Nov-2019.

Order Number
Store code
Concept
Region
No of pkt
Ship Date
Hand Over date
6453196898
60093
MAX
RIYADH
1
24-Nov-19
24-Nov-19

Thanks
Esaf

From: Inayat Ali [mailto:[email-masked]]
Sent: Thursday, January 16, 2020 10:38 AM
To: Sree Adhikessavan <[email-masked]>; Suvadeep Saha <[email-masked]>; Raghu Pillai <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammed Obiedo <[email-masked]>; Escalations Dxbteam <[email-masked]>; Otto Van Graan <[email-masked]>; Hussam Fahim <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Assad Chawa <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Jessie Caparas <[email-masked]>; Max Alqasar <[email-masked]>
Subject: Re: late order c&c// 6453196898

External email sender, please take precaution.
Hi Team

Please share the order status for Order id: 6453196898.

Thanks
Inayat Ali

________________________________
From: "Max alqasar" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Otto Van Graan" <[email-masked]<mailto:[email-masked]>>, "Hussam Fahim" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>, "Assad Chawa" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 16 January, 2020 00:05:14
Subject: RE: late order c&c// 6453196898

Dear Inayat

The Order hasn’t been shipped to the store

Kindly double check with the Warehouse for the store code.

Best Regards

Mohammed Moukhtar
Store Manger
Max Value Division
Tel: +966 (11) 457 4057, Ext: 6332
Mobile: +966 186 5332
Email: [email-masked]<mailto:[email-masked]>
Max Alqasar 60093 PO Box 91861 | Riyadh 11643 l Saudi Arabia
[1478117357219_PastedImage]

From: Alghamdi Mohammed
Sent: Wednesday, January 15, 2020 9:12 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Inayat Ali <[email-masked]<mailto:[email-masked]>>; Max Alqasar <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>; Assad Chawa <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Obiedo <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Otto Van Graan <[email-masked]<mailto:[email-masked]>>; Hussam Fahim <[email-masked]<mailto:[email-masked]>>
Subject: Re: late order c&c// 6453196898

@Mohammed Moukhtar Max Alqasar ,

Thanks
Alghamdi
احصل على Outlook لـ iOS<https://aka.ms/o0ukef>
________________________________
من: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
تاريخ الإرسال: الأربعاء, يناير ١٥, ٢٠٢٠ ٠٨:٣٢
إلى: Inayat Ali; Max Alqasar; Alghamdi Mohammed; Abhilash Kuttalam
نسخة: Seeta Seeta; Shakeeb Arsalan; Apoorv Joshi; Mohammed Obiedo; Escalations Dxbteam
الموضوع: RE: late order c&c// 6453196898

Hi @Alghamdi Mohammed<mailto:[email-masked]>

Please help us check with the store if they have physically received the order.

It has been pending since November.

From: Inayat Ali <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 14, 2020 7:11 PM
To: Max Alqasar <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Mohammed Obiedo <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: late order c&c// 6453196898

External email sender, please take precaution.
Hi All

Awaiting response on the request raised.

Thanks
Inayat Ali
________________________________
From:"ali inayat" <[email-masked]<mailto:[email-masked]>>
To: "Max alqasar" <[email-masked]<mailto:[email-masked]>>, "alghamdi mohammed" <[email-masked]<mailto:[email-masked]>>, "abhilash kuttalam" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 14:55:37
Subject: Re: late order c&c// 6453196898

Hi Team

Please share an update on the order id: 6453196898<callto:6458051255>.

The order was placed on 22 Nov'19 and still not delivered to the customer.

He is chasing us for a prompt delivery.

Thanks in anticipation.

Regards
Inayat Ali

________________________________
From:"Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 10 January, 2020 17:00:28
Subject: late order c&c #6453196898

Hi Team

With reference to order :6453196898
it was placed on:22-Nov-2019 still showing ready to shipped
Ticket number:337456

and escalated to the store many times with no response

Regards,
Obiedo

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com