Subject: RE: Refund issue 268514
From: Malik Ismail <[email-masked]>
To: Seeta Seeta <[email-masked]>, Arjun Thapa <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, ali inayat <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Tue, 14 Jan 2020 07:19:36 +0000

Hi Arjun,

Please check and confirm if below amounts credit to company statement.

Tnx ID P1000000000004213489 – Date 30-5-2019 – SAR 27

Tnx ID  P1000000000004467546 – Date 9-11-2019 – SAR 69

Regards,
Malik Ismail
From: Seeta Seeta <[email-masked]>
Sent: Tuesday, January 14, 2020 11:07 AM
To: Malik Ismail <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; asjad hussain <[email-masked]>; Shakeeb Arsalan <[email-masked]>; ali inayat <[email-masked]>
Subject: Refund issue 268514
Importance: High

External email sender, please take precaution.
Hi Malik,

Could you please help is in below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "asjad hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, January 7, 2020 12:14:03 PM
Subject: Refund issue

Hi Team,

with reference to ticket id:  268514

Problem statement : SADAD Deduction has been done as per customer

Customer's Email ID : [email-masked]<mailto:[email-masked]>

Assistance required : Kindly follow the attachment below as per the customer it is sadad bank statement showing that money have been deducted twice from his account by us.
1- first time was on 05/30/2019 and 27 SAR has been deducted
2- second time was on 9/11/2019 and 69 SAR has been deducted.

Kindly Advise us.

Regards
Asjad

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