Subject: Partially shipped order) // 6450488923
From: Mohammad Shafeeque <[email-masked]>
To: Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 13 Jan 2020 21:42:29 -0700 (MST)

Hi Team, 

Problem Statement: (Partially shipped order) 

Order Date : Nov 8, 2019 
Order ID: 6450488923 
Tracking ID: 290063304200 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 12 items but as per the customer only received 11 items, Under the consignment details we can see that we have shipped only 11 items. 

Customer history: 1 ITEMS OUT OF 12 IS NOT SHIPPED, CUSTOMER WANTS THE SAME OR REFUND ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
Raised to warehouse and Jira as well but no response. 

The item is which is not shipped is 161709012 - -Printed Round Neck Sweater with Long Sleeves. 
Regards, 
Shafeeque