Subject: Refund Delay - Return - 8364405194
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>, [email-masked]
Cc: Seeta Seeta <[email-masked]>, Manish Kumar <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Mon, 13 Jan 2020 18:07:38 -0700 (MST)

Hi Team, 

With reference to the order number: 8364405194 
AWB: 100040327184 

Kindly confirm if we have received the following under the above mentioned AWB: 
161628819 - - Disney Frozen Printed Table with Chair 

Customer reported that she received this item in not a very good condition as the item was rusty at some parts. Attached are the images for the same. As per the tracking this is already received at WH on Jan 7. If received, kindly process it under RMA: 42715397 on priority. Case is pending since over a month and we are not receiving any replies. Please help us close this case. 

Thank you for your help! 

Regards, 
Apoorv