Subject: Re: C&C Delay - 6458421345
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Max Andalus <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Mon, 13 Jan 2020 13:40:06 -0700 (MST)

Hi Team, 

Store has confirmed not receiving this at the store. Kindly advise further. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Max Andalus" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Ahmad Daher" <[email-masked]> 
Sent: Sunday, January 12, 2020 8:09:10 AM 
Subject: RE: C&C Delay - 6458421345 

Not yet reach in the store. We are waiting on that. 

We have another Order Number also not yet reach here the stocks: 6449571055 and 6458297062 

Thanks, 

Peter 

Dept.Head 

From: Apoorv Joshi [mailto:[email-masked]] 
Sent: Sunday, January 12, 2020 5:19 AM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Max Andalus <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Inayat Ali <[email-masked]>; Ahmad Daher <[email-masked]> 
Subject: C&C Delay - 6458421345 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6458421345 

Store ID: Max - 60259, MAX Andalus 

Order placed on Dec 26, 2019 and the status is still showing ready to ship. We have emailed store and WH multiple times regarding the same however, no response received. 

Kindly look into this and advise further. Thank you for your help! 

Regards, 

Apoorv 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 10, 2020 8:33:53 PM 
Subject: Not shipped yet 6458421345 

Hi Dear 

Store informed us that the order has not shipped yet, and there is no reply from WH as well 

Kindly check and revert 

Ticket 392834 

Hi Team, 

Problem Statement – Not shipped yet 

​Order Date : Dec 26, 2019 

Order ID: 6458421345 

Store Code: Max60259 

Tracking ID: 645842134523999991 

Assistance Required – ​The shipment has not been shipped yet as store informed us 

Kindly check and revert 

Regards, 

Ahmad 

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