Subject: RE: Late shipping (9766018744)
From: Deepak Damodaran <[email-masked]>
To: Inayat Ali <[email-masked]>, Dipesh Regmi <[email-masked]>, Con Loc <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Abhishek Bargaonkar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 13 Jan 2020 19:44:16 +0000

Hi Inayat,

Order has already shipped on Dated 13-Jan-2020 and handover to Last Mile operation Team . Below is the Tracking ID

Thanks & Regards,

Deepak Damodaran
Mob- No +971524307577
Tel No: 048164037

From: Inayat Ali <[email-masked]>
Sent: Saturday, January 11, 2020 3:53 PM
To: Deepak Damodaran <[email-masked]>; Dipesh Regmi <[email-masked]>; Con Loc <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Abhishek Bargaonkar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late shipping (9766018744)

External email sender, please take precaution.
Hi Team

Please check the order (9766018744) status. The customer placed the order on 2nd Jan, it is yet to be assigned to consignment.

The customer is chasing us for a prompt delivery on priority basis.

We look forward to hear from you soon.

Thanks
Inayat Ali

________________________________
From: "Abhishek Bargaonkar" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 12:21:36
Subject: Late shipping (9766018744)

Hi Team,

Problem Statement: Late Shipping

Order Date : 02 Jan 2020.

Order ID: 9766018744

Tracking ID: Consignment not ready yet.

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 02 Jan 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery date.

Escalated to warehouse twice no response.

Regards,
Abhishek

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