Subject: RE: (Late Shipping) // 6458687208
From: Max Rayhana <[email-masked]>
To: Inayat Ali <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Suvadeep Saha <[email-masked]>, Maxwhryd Ecom <[email-masked]>, Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Mon, 13 Jan 2020 18:30:16 +0000

Dear All,

I would like in inform you that, Store Team till now didn’t Get Such order…

AYAZ KHAN

MAX RAYHANA MALL
FASHION FOR REAL PEOPLE
Mobile: +966 562464354  (EXT NO-7397)
Email: [email-masked]<mailto:[email-masked]>
RAYHANA MALL (ABHA)

[79E9F518]
[54E0D2E6]

URL: www.landmarkgroup.com<http://www.landmarkgroup.com/>

From: Inayat Ali <[email-masked]>
Sent: Monday, January 13, 2020 6:01 PM
To: Max Rayhana <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Suvadeep Saha <[email-masked]>; Maxwhryd Ecom <[email-masked]>; Sree Adhikessavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Mohammad Shafeeque <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: (Late Shipping) // 6458687208

External email sender, please take precaution.
Hi Team

The order was placed on 28 Dec and the items are still not available for pick up.

Order id: 6458687208

Please check the order details and share an update.

Looking forward to hear from you soon.

Thanks
Inayat Ali

________________________________
From: "Mohammad Shafeeque" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 13 January, 2020 18:49:02
Subject: (Late Shipping) // 6458687208

Hi Team,

Problem Statement:  What is the issue (Late Shipping)
Order Date :  Dec 28, 2019
Order ID: 6458687208
Tracking ID: 645868720822999991
Store code: Max60252

Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on 28 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.

Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018.

Regards,
Shafeeque

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