Subject: Email was not delivered to [email-masked]
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 13 Jan 2020 12:42:39 +0000

Hi Seeta Kunwar,  
  The following message composed by you on ticket 377491 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Sowmya,      We
apologise for the inconvenience caused.     The
refund amount of BHD 2.55 for order ID 7664506402, has been processed from our side to your credit card under the transaction 157652931000099618.     **
Noting that your card issuer requires 2-15 additional business days to process
the refund as per the bank norms.     Once
again, sincere apologies and thank you for your patience.     Feel
free to get in touch with us for further assistance.      Your friends,  The Support Team