Subject: Order delay//6455531397
From: Seeta Seeta <[email-masked]>
To: sree adhikessavan <[email-masked]>, [email-masked], [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>, ali inayat <[email-masked]>
Date: Mon, 13 Jan 2020 04:55:01 -0700 (MST)

Hi Team, 

Could you please help us in blow case as case is pending since Dec and customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "ali inayat" <[email-masked]> 
To: "sree adhikessavan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Saturday, January 11, 2020 4:27:29 PM 
Subject: Re: Order delay//6455531397 

Hi Sree 

The order was placed on 3rd Dec and the items are still not available for pick up. 

Order id: ( 6455531397) reflects ready to ship. 

Please check the order details and share an update. 

Looking forward to it. 

Thanks 
Inayat Ali 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "ali inayat" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 10 January, 2020 17:42:46 
Subject: Order delay//6455531397 

Hi, 

With reference to order number: 6455531397, customer placed order on 03rd Dec, and till now he has not received the information for the pick up of the order. As per the hybris the order status is ready to be shipped. We have escalated to third party and store, however there is no response from them. 

Order Date : 03 Dec 2019 
Order ID: 6455531397 
Tracking ID: 645553139722999991 
Store Id: Centrepoint21040 

Kindly look into the issue and do the needful. 

Thanks, 
Nitesh