Subject: RE: delay in Submitting the return request to WH / 6457249864
From: "Mohmed Musa (SA)" <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>, Mensour ShehabAlDeen <[email-masked]>, "Omer Saeed (SA)" <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>, "[email-masked]" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Asjad Hussain <[email-masked]>
Date: Mon, 13 Jan 2020 08:16:59 +0000

Dears,

We will collect it ASAP.

Best Regards,
Mohmed Musa

From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, January 12, 2020 9:07 PM
To: Mohmed Musa (SA) <[email-masked]>; Mensour ShehabAlDeen <[email-masked]>; AbdelKader Salameh <[email-masked]>; Omer Saeed (SA) <[email-masked]>
Cc: ALL RUH OPS - Landmark <[email-masked]>; [email-masked]; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Inayat Ali <[email-masked]>; Asjad Hussain <[email-masked]>
Subject: Fwd: delay in Submitting the return request to WH / 6457249864

External email: avoid to open links or attachments unless sender is known and content is relevant..

Hi Team,

Kindly assist with the following concern :

Order ID : 6457249864
Tracking ID : 45058188070;L22BC2A
the order has been collected from the customer on 23rd of Dec, but till now you haven't submitted the order to the WH.
Kindly do the needful ASAP,
Customer is chasing us constantly .

Regards
Shakeeb

________________________________
From: "Asjad Hussain" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 12 January, 2020 15:24:09
Subject: late delivery

Hi team,

with reference to ticket id: 389358

Problem Statement: Late Delivery

Order Date : Dec 18, 2019

Order ID: 6457249864
Tracking ID: 45058188070
Assistance Required: Need Urgent Delivery

Issue Description: The customer has returned two items on 23 Dec 2019 but as per tracking status it has not been delivered to our end. we have escalated many times to the courier team for the same but got no response.

kindly do the needful.

Regards,
Asjad