Subject: Re: Missing Item / 6454864711
From: Apoorv Joshi <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sun, 12 Jan 2020 20:04:08 -0700 (MST)

Hi Rehan, 

I have updated the following order in the cancellation sheet. If the item is not cancelled within next 24-48 hours please let me know. 

Regards, 
Apoorv 

From: "Rehan Khan" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, January 11, 2020 12:39:27 PM 
Subject: Missing Item / 6454864711 

Hi Team, 

Customer has placed his order for 2 item but he received only 1 item so we escalated this case to the warehuose to cancel this item and do the refund as Jira said, because parially cancellation was not enabled. 
But we did not received any response from warehouse. 

Order number - 6454864711 
Ticket number - 311521 

Looking forward to your reply. 

Regards 
Rehan