Subject: RE: Order Delay - 9764223860
From: Vaibhav Ohri <[email-masked]>
To: Apoorv Joshi <[email-masked]>, K Nayan <[email-masked]>, Con Loc <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Mon, 13 Jan 2020 02:10:20 +0000

Dear Apoorv

Will cancel it and send it to conloc for refund process.

Regards

Vaibhav Ohri

From: Apoorv Joshi <[email-masked]>
Sent: Monday, January 13, 2020 4:57 AM
To: Vaibhav Ohri <[email-masked]>; K Nayan <[email-masked]>; Con Loc <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Re: Order Delay - 9764223860

External email sender, please take precaution.
Hi Team,

Kindly update on the below case. We are not receiving any replies.

Thank you for your help!

Regards,
Apoorv
________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "vaibhav ohri" <[email-masked]<mailto:[email-masked]>>, "k nayan" <[email-masked]<mailto:[email-masked]>>, "con loc" <[email-masked]<mailto:[email-masked]>>, "deepak damodaran" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, January 9, 2020 7:18:14 AM
Subject: Order Delay - 9764223860

Hi Team,

With reference to the order number: 9764223860
AWB: FP1214000343

Customer no longer wish to receive this order as it is pending since Dec 13, 2019. Please return this back to WH on priority.

@John/Deepak - Once received please mark it as NDR and initiate a refund for the same.

Please look into this on priority and advise. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 3:54:55 AM
Subject: Ticket No 357939 - Delayed delivery

Dear Apoorv,

Updated for cancellation on Google Sheet on Jan 07.

Problem Statement:  Late delivery
Order Date : Dec 13, 2019
Order ID: 9764223860
Tracking ID: FP1214000343
Assistance Required: Need cancellation.

Issue Description: Customer has placed her order on Dec 13, 2019 and till date the shipment is not delivered to her. She is getting frustrated and asking to cancel the order. Kindly cancel the order.

Regards,
Nikhil.

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