Subject: Re: Returns Issue - 6454937003
From: Apoorv Joshi <[email-masked]>
To: Ksaconloc Returns <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Cc: Suvadeep Saha <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>
Date: Sun, 12 Jan 2020 17:22:06 -0700 (MST)

Hi Team, 

Kindly update on the below case. 

@dxbteam - We are not receiving any replies from conloc. Kindly look into this. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Ksaconloc Returns" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]> 
Cc: "Suvadeep Saha" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]> 
Sent: Friday, January 10, 2020 6:01:44 AM 
Subject: Returns Issue - 6454937003 

Hi Team, 

With reference to the order number: 6454937003 
AWB: 45055411575 

Customer has confirmed returning the following item under above mentioned AWB: 
161641189 - - Bow Accented Satchel Bag with Glitter Finish 

However, on Aramex the tracking shows invalid. Kindly check and advise if we have received the following item at warehouse for this order. If so, please process it under RMA: 23031837 on priority. 

Case is pending since Dec 30, 2019. Please help us close this case on priority. Thank you for your help! 

Regards, 
Apoorv