Subject: Re: Cancellation: Order Number: 9764761659, Case id - 373408
From: Shakeeb Arsalan <[email-masked]>
To: Manish Kumar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>
Date: Sun, 12 Jan 2020 11:27:15 -0700 (MST)

Hi Manish, 

Reply has been sent on the ticket, Just wait for their response. 

regards 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 12 January, 2020 19:11:31 
Subject: Re: Cancellation: Order Number: 9764761659, Case id - 373408 

Any update on the below issue? 

From: "Manish Kumar" <[email-masked]> 
To: "Inayat Ali" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, 10 January, 2020 16:13:32 
Subject: Cancellation: Order Number: 9764761659, Case id - 373408 

Hi Team, 

Kindly note that we have escalated the issue to the store team thrice still issue has not been resolved for this case as the customer is constantly chasing us for his order. We have also updated the order number for the cancellation in the google spreadsheet. 

Now the customer is asking for the cancellation of his order. So we request you to cancel the order and do the needful. 

Problem statement: Current order status 

Order Number: 9764761659 
Order Created: 12/19/2019 
Order Delivery Mode: Store pickup 
Store: Centrepoint21168 

Assistance: Update the order status 

As per the warehouse, the above order has already been shipped on 29/12/2019 We request you to update the order status if it has been reached to the store. 

Regards, 
Manish