Subject: Re: Wrong Delivery Update
From: Apoorv Joshi <[email-masked]>
To: "Mohd. Jamal Akhtar" <[email-masked]>
Cc: Bm olmriyadh <[email-masked]>, Olm Riyadh <[email-masked]>, Mohd Imran <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>, Suvadeep Saha <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>
Date: Sun, 12 Jan 2020 10:00:04 -0700 (MST)

Hi Team, 

Please update on the below case. Thank you for your help in closing this case. 

Regards, 
Apoorv 

From: "Mohd. Jamal Akhtar" <[email-masked]> 
To: "Bm olmriyadh" <[email-masked]>, "Olm Riyadh" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Cc: "Ramesh Gottimukkala" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "ksalmglogistics Rydconloc" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "ksalmglogistics Rydconloc" <[email-masked]> 
Sent: Saturday, January 11, 2020 6:16:51 PM 
Subject: RE: Wrong Delivery Update 

Dear Dinesh, 

Please share with receiver signature or ID no. 

Can you please check with DA to provide any proof of delivery or talk to the receiver again and take confirmation for receiving. 

Thanks 

From: Bm olmriyadh <[email-masked]> 
Sent: Saturday, January 11, 2020 3:41 PM 
To: Mohd. Jamal Akhtar <[email-masked]>; Olm Riyadh <[email-masked]>; Mohd Imran <[email-masked]> 
Cc: Ramesh Gottimukkala <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Apoorv Joshi <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]> 
Subject: Wrong Delivery Update 

Dear all, 

It has been delivered since last Nov 29-2019. Below attached screenshot for your reference. 

Thanks! 

Dinesh. 

From: Mohd. Jamal Akhtar 
Sent: Saturday, January 11, 2020 2:52 PM 
To: Bm olmriyadh < [ mailto:[email-masked] | [email-masked] ] >; Olm Riyadh < [ mailto:[email-masked] | [email-masked] ] >; Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Wrong Delivery Update 

[ mailto:[email-masked] | @Mohd Imran ] Will update you soon. 

@ Dinesh – As discussed please share the POD for shipment # FP11211000127. 

Thanks 

From: Mohd Imran < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, January 11, 2020 1:17 PM 
To: ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] >; Mohd. Jamal Akhtar < [ mailto:[email-masked] | [email-masked] ] >; Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Wrong Delivery Update 

HI [ mailto:[email-masked] | 
@ksalmglogistics Rydconloc ] , 

Please help us to investigate to whom shipment was delivered. 

[ mailto:[email-masked] | @Mohd. Jamal Akhtar ] please help us to get this closed, 

Regards 

Imran 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 9, 2020 12:54 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Ramesh Gottimukkala < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Sagaya Suresh Kumar < [ mailto:[email-masked] | [email-masked] ] >; Suvadeep Saha < [ mailto:[email-masked] | [email-masked] ] >; ksalmglogistics Rydconloc < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Wrong Delivery Update 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 6452223193 

AWB: FP11211000127 

Ticket ID: 269813 

The above tracking is showing this order was delivered on Nov 30, 2019 however, customer has reported that he was in Pakistan so where is the order delivered. We have escalated this multiple times to LMG for POD and delivery confirmation however, no response on the same. 

Kindly look into this and help us close this case. 

Thank youf or your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ksalmglogistics Rydconloc" < [ mailto:[email-masked] | [email-masked] ] >, "Sagaya Suresh Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, January 1, 2020 4:32:21 AM 
Subject: Wrong Delivery Update 

Hi Team, 

With reference to the order number: 6452223193 

AWB: FP11211000127 

Ticket ID: 269813 

The above tracking is showing this order was delivered on Nov 30, 2019 however, customer has reported that he was in Pakistan so where is the order delivered. Kindly share the POD for the same along with signature/ID proof. 

Thank you for your help! 

Regards, 

Apoorv 

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