Subject: Re: Dirty/ Stained item delivered.
From: Seeta Seeta <[email-masked]>
To: Abhishek Bargaonkar <[email-masked]>
Cc: ali inayat <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Sun, 12 Jan 2020 08:07:57 -0700 (MST)

@apoorv please raise it to concern team 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Bargaonkar" <[email-masked]> 
To: "ali inayat" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Saturday, January 11, 2020 5:46:38 PM 
Subject: Dirty/ Stained item delivered. 

Hi Team, 

Problem Statement: Dirty / Stained Item from the shipments 

Order Date : 02-Dec-2019 
Order ID: 9763060879 
Tracking ID: 00000100059638031 

Assistance Required: Need Replacement 

Issue Description: Customer claims, she has received 161671105 - - Juniors Printed Rocking Bassinet with Canopy as per Order ID 9763060879. 

And the item which she has received is too dirty according to her. When just opened it few days ago and contacted for someone to come assemble it and noticed that there r spots on the canopy that wont go even after trying to remove them 

Escalated twice to warehouse as customer received the dirty/stain product. No response from the warehouse for replacing the product. As customer wants the replacement till the Monday, as she going to be admitted in hospital this coming week. 

Regards, 
Abhishek