Subject: RE: [#371899] - المنتج مكسور
From: Babyshop Home Delivery <[email-masked]>
To: Jessie Caparas <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Sameer Koothalikutty <[email-masked]>, Escalations Dxbteam <[email-masked]>, Sachin Maheshwari <[email-masked]>, Centrepoint <[email-masked]>, Babyshop <[email-masked]>
Date: Sun, 12 Jan 2020 11:59:51 +0000

Hi Jessie,

We scanned RMA. RMA was provided by the same sender via an another email. Thank you.

Regards,
Dhan Bahadur rai
BSU Home Delivery, Dubai, U.A.E.
CUG : +971543097510, Board : 048215845, Mobile: +971558710077
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P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Jessie Caparas
Sent: Sunday, January 12, 2020 3:56 PM
To: Babyshop Home Delivery <[email-masked]>; Seeta Seeta <[email-masked]>
Cc: Sameer Koothalikutty <[email-masked]>; Escalations Dxbteam <[email-masked]>; Sachin Maheshwari <[email-masked]>; Centrepoint <[email-masked]>; Babyshop <[email-masked]>
Subject: RE: [#371899] - المنتج مكسور
Importance: High

Hi Dhan,

I see the RMA has been scanned.

Please disregard this email.

@Seeta Seeta<mailto:[email-masked]> please coach the agent to check Hybris first before shooting emails to the internal team.

From: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, January 12, 2020 1:26 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Centrepoint <[email-masked]<mailto:[email-masked]>>; Babyshop <[email-masked]<mailto:[email-masked]>>
Subject: RE: [#371899] - المنتج مكسور

Hi Jessie,

Please advise on it. We are not the concerned party for refunding amount. We have just collected item from the customer then looking for RMA to get back the item in our inventory.

Regards,
Dhan Bahadur rai
BSU Home Delivery, Dubai, U.A.E.
CUG : +971543097510, Board : 048215845, Mobile: +971558710077
[email-masked]<mailto:[email-masked]>      |     Join    our   Social  Circle:
www.babyshopstores.com<http://www.babyshopstores.com/> | www.landmarkgroup.com<http://www.landmarkgroup.com/> | www.landmarkshops.com<http://www.landmarkshops.com/>
P " Please consider the environment before printing the mail. save the greenery to save the earth. "

From: Centrepoint [mailto:[email-masked]]
Sent: Sunday, January 12, 2020 1:13 PM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#371899] - المنتج مكسور

External email sender, please take precaution.
Hi Team,

Any update about refund ?

Regards
Shafeeque
On Sun, 12 Jan at 11:45 AM , Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team

Please be informed that below defective item was collect back by our home delivery team. So kindly create RMA for the Refund Process.

Regards,
Home Delivry Team
DWC   0543097510

From: Centrepoint
Sent: Saturday, December 28, 2019 10:41 AM
To: Babyshop Home Delivery <[email-masked]<mailto:[email-masked]>>
Cc: Sameer Koothalikutty <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#371899] -  المنتج مكسور

External email sender, please take precaution.
Hi Team,
Problem Statement: BABYSHOP TEAM WWD item

Order Date: 17 Oct 2019

Order ID: 9764896960
Tracking ID: 00000100060142521
Assistance Required: Damaged Item Recieved

Issue Description: Customer emailed us informing that he / she received the item on 24/12/2019 but the item which he recieved is damaged, customer also provided us the picture of damaged item.

Now customer is asking for exchanging the item. So we request you to check this concern and let us know if we can offer  exchange to customer or not.

Regards,
 Shafeeque
On Fri, 27 Dec at 9:56 PM , محبة الطنيجي <[email-masked]<mailto:[email-masked]>> wrote:
السادة / إدارة محل الاطفال       المحترمين
تحية طيبة وبعد ...

 أفيدكم انه بتاريخ 21 ديسمبر 2019 طلبت عربة أطفال عن طريق التطبيق وبعد وصول الطلبية اكتشفت ان جزء من اجزاء العربة مشروخ كما هو مبين في الصورة المرفقة ، كما ان جزء آخر من العربة لايركب بشكل سلس مرفق صورة الجزء.
علما بان رقم الطلبية هو 9764896960
وعليه ارغب في استبدال القطع الغير صالحة
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371899:1125156
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371899:1125156
This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com