Subject: Pending escalation tickets
From: Seeta Seeta <[email-masked]>
To: ali inayat <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 12 Jan 2020 04:01:32 -0700 (MST)

Hi Inayat, 

As we have discussed on Thursday that you have to take care of all escalation email for 10th and 11th Dec, then why there's lots of emails were still pending which you have not escalated yet. 

Due to this now there's delay in resolution. If you were having any difficulties so you should have to get in touch with @urvika or shakeeb, 

This is not clearly what i was expecting from you. 

Thanks & Regards, 
Seeta Kunwar