Subject: Pending cases 2019
From: Seeta Seeta <[email-masked]>
To: LM CS Team <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Sun, 12 Jan 2020 03:36:07 -0700 (MST)

Hi Team, 

We are having pending cases sine Nov/ Dec 2019. Please refer the attachment for for same and start working on these cases first also put the remarks in front of the cases. 

Eg: How many times you have escalated the case or why the case is still pending. 

Also let me know if you need any assistance on this. 

Thanks & Regards, 
Seeta Kunwar