Subject: RE: LATE C and C//6457263960
From: Jessie Caparas <[email-masked]>
To: Inayat Ali <[email-masked]>, Max Aliyat <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Algaili Ahmed <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 12 Jan 2020 10:16:00 +0000

@Alghamdi Mohammed<mailto:[email-masked]>

Would really appreciate your help for this order.

This has been pending since December 18.

From: Inayat Ali <[email-masked]>
Sent: Saturday, January 11, 2020 5:04 PM
To: Max Aliyat <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Algaili Ahmed <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: LATE C and C//6457263960

External email sender, please take precaution.
Hi Team

The order was placed on 18 Dec and the items are still not available for pick up.

Order id: 6457263960

Please check the order details and share an update.

Looking forward to it.

Thanks
Inayat Ali

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 06:59:27
Subject: LATE CC

Hi Team,

Kindly follow up the case with concerned team which has been escalated as following:

Hi Team,

Problem Statement:  What is the issue (Late Shipping) Warehouse
Order Date : Dec 18, 2019
Order ID: 6457263960
Store code : 60174
Tracking ID: 645726396023999991
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 18 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018.

Regards,
Algaily

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com