Subject: Re: late updating#6458742284
From: Apoorv Joshi <[email-masked]>
To: Max exit6 <[email-masked]>
Cc: Inayat Ali <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammed Obiedo <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 11 Jan 2020 11:03:50 -0700 (MST)

Dear Osama, 

Please call the customer on +966504836045 and hand over the order to the customer. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Max exit6" <[email-masked]> 
To: "Inayat Ali" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Mohammed Obiedo" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, January 10, 2020 10:34:16 PM 
Subject: RE: late updating#6458742284 

Dear Inayat, 

It's been over a week trying to fix the issue we're facing in Sahla's account, we're not able to receive or deliver any item of the click and collect, we've contacted tactical support and even emailed '' Digital Hub'' just to fix the issue, but unfortunately nothing has changed. 

We're only waiting for the maintenance so we can act directly and deliver the collection for the customers. 

Thanks & Regards 

Osama Khalid Al Sawi 

Store Manager 

Mob: +966 540880086 

Email: [ mailto:[email-masked] | [email-masked] ] 

Exit 6 Alia Plaza | Riyadh l Saudi Arabia 

From: Inayat Ali <[email-masked]> 
Sent: Friday, January 10, 2020 7:33 PM 
To: Max Exit6 <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; Seeta Seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Urvika Chaudhary <[email-masked]>; Mohammed Obiedo <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Re: late updating#6458742284 

External email sender, please take precaution. 

Hi Team 

Please assist with the arrangement. Order was placed on 29 Dec'19, yet it's not ready for pick up. 

Order Id: 6458742284 

Look forward to hear from you soon. 

Thanks 

Inayat Ali 

From: "Mohammed Obiedo" < [ mailto:[email-masked] | [email-masked] ] > 
To: "ali inayat" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 10 January, 2020 15:31:23 
Subject: late updating#6458742284 

Hi Team , 

With reference to order number :6458742284 

customer placed c&c order on Dec 29, 2019 and still showing ready to shipped 

we escalated 2 times to the store to update this order status as ready for pick up , but they didn't replay 

Regards, 

Obiedo 

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