Subject: Fwd: Wrong colour item delivered // 6458133646
From: Shakeeb Arsalan <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Inayat Ali <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Sat, 11 Jan 2020 10:59:23 -0700 (MST)

Hi team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Inayat Ali" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Seeta Seeta" <[email-masked]> 
Sent: Friday, 10 January, 2020 16:44:39 
Subject: Wrong colour item delivered // 6458133646 wwd 

Hi Team, 

Problem Statement: Exchange / Wrong colour delivered 

Order Date :Dec 24, 2019 
Order ID: 6458133646 
Tracking ID: 290069551396 
Assistance Required: Wrong colour delivered to the customer 
Issue Description: Customer placed order on Dec 24, 2019 for "Chicco Youniverse Car Seat" grey colour but he recieved red colour . 
Customer wants to exchange the colour in to Grey since he had chosen Grey colour only he is very angry. 
Kindly assist us. 

Regards, 
Shafeeque