Subject: RE: Late Shipping //6453105354
From: Vinod Sharma <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammed Obiedo <[email-masked]>, Apoorv Joshi <[email-masked]>, Sumon Satish <[email-masked]>
Date: Sat, 11 Jan 2020 15:41:57 +0000

Hi Shakeeb,

Remaining items were cancelled, & as per sourcing norms it will be resourced from Riyadh or else customer amount will be refund.

Regards,
Vinod
+966 -564851785
IP-2056

From: Shakeeb Arsalan <[email-masked]>
Sent: Saturday, January 11, 2020 6:10 PM
To: Vinod Sharma <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Urvika Chaudhary <[email-masked]>; Mohammed Obiedo <[email-masked]>; Apoorv Joshi <[email-masked]>; Sumon Satish <[email-masked]>
Subject: Re: Late Shipping //6453105354

External email sender, please take precaution.
Hi Vinod,

What about the rest ?
Will they be dispatched ? When ?

Regards
________________________________
From: "vinod sharma" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Mohammed Obiedo" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Sumon Satish" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 11 January, 2020 20:22:02
Subject: RE: Late Shipping //6453105354

Hi Shakeeb,

Below items are dispatched today for this customer

INVOICE_NO
ITEM_ID
DISPATCH_QTY
DISPATCH_CARTON_ID
DISPATCH_DATE
DISPATCH_TIME
COURIER_PARTNER
AWB_NO
ORDER_LINE_STATUS
6453105354
161518750
1
ECJED185460
11-Jan-20
11:59:32
ARAMEX
45061954195
SHIPPED
6453105354
161470472
1
ECJED185460
11-Jan-20
11:59:32
ARAMEX
45061954195
SHIPPED
6453105354
161564494
1
ECJED185460
11-Jan-20
11:59:32
ARAMEX
45061954195
SHIPPED
6453105354
161146317
1
ECJED185460
11-Jan-20
11:59:32
ARAMEX
45061954195
SHIPPED
6453105354
161347071
1
ECJED185460
11-Jan-20
11:59:32
ARAMEX
45061954195
SHIPPED
6453105354
161705885
 1
ECJED185460
11-Jan-20
11:59:32
ARAMEX
45061954195
SHIPPED

Regards,
Vinod
+966 -564851785
IP-2056

From: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Sent: Friday, January 10, 2020 2:27 PM
To: Sumon Satish <[email-masked]<mailto:[email-masked]>>; Vinod Sharma <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Mohammed Obiedo <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Late Shipping //6453105354

External email sender, please take precaution.
Hi Team,

Can you assist with the following request
It has been pending for more than 1 month .

Regards
Shakeeb
________________________________
From: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
To: "Sumon Satish" <[email-masked]<mailto:[email-masked]>>, "vinod sharma" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 15 December, 2019 16:06:30
Subject: Late Shipping

Ticket NO : 311750

Hi Team,

Problem Statement:  (Late Shipping )

Order Date : Nov 22, 2019
Order ID: 6453105354
Assistance Required: Need Urgent Delivery

Issue Description: Customer placed order on Nov 22 and till now he has not received the order. As per the hybris no consignment is showing.

Customer is chasing us for his order so we request you to expedite the Shipping date.

Regards,
Shakeeb

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