Subject: RE: [#389007] - Re: تم تأكيد طلبك للاستلام من المتجر
From: Sagaya Suresh Kumar <[email-masked]>
To: Maxwhryd Ecom <[email-masked]>, Max <[email-masked]>, Kirosh Kannan <[email-masked]>, max Rimalcenter <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Alghamdi Mohammed <[email-masked]>, Abhilash Kuttalam <[email-masked]>, Raghu Pillai <[email-masked]>, Jessie Caparas <[email-masked]>, Mohd Imran <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Malik Ismail <[email-masked]>, Seeta Seeta <[email-masked]>
Date: Sat, 11 Jan 2020 12:33:49 +0000

Dear Team – Order already dispatch to store end on 2nd Jan 2020. Kindly confirm the received status on urgent !!

Order no.
AWB
Store code
Concept
Region
No of pkt
Ship Date
Hand Over date
6459073057
645907305722999000
60097
MAX
RIYADH
1
2-Jan-20
2-Jan-20

Regards
Sagaya Suresh
+966 565165997
From: Maxwhryd Ecom <[email-masked]>
Sent: Saturday, January 11, 2020 9:54 AM
To: Max <[email-masked]>; max Rimalcenter <[email-masked]>
Cc: Sagaya Suresh Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Alghamdi Mohammed <[email-masked]>; Abhilash Kuttalam <[email-masked]>; Raghu Pillai <[email-masked]>
Subject: RE: [#389007] - Re: تم تأكيد طلبك للاستلام من المتجر

Dear Team,

Below said order we shipped and handed over to store team at 2-jan-2020.

Thanks
Esaf

From: Max [mailto:[email-masked]]
Sent: Friday, January 10, 2020 7:58 PM
To: max Rimalcenter <[email-masked]<mailto:[email-masked]>>; Alghamdi Mohammed <[email-masked]<mailto:[email-masked]>>; Abhilash Kuttalam <[email-masked]<mailto:[email-masked]>>
Cc: Maxwhryd Ecom <[email-masked]<mailto:[email-masked]>>; Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: [#389007] - Re: تم تأكيد طلبك للاستلام من المتجر

External email sender, please take precaution.
 Hi Team,

Problem Statement:  What is the issue (Late Shipping) Warehouse
Order Date :Dec 31, 2019
Order ID: 6459073057
Tracking ID: 645907305722999991
Store code: Max60097
Assistance Required: Need Urgent Delivery
Issue Description: Customer placed order on 31 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped.
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018.

Regards,
Algaily

389007:1125156
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