Subject: [JIRA] Sudhanshu Gandhi mentioned you on REL-79048
From: "Sudhanshu Gandhi (Jira)" <[email-masked]>
To: "Seeta Kunwar" <[email-masked]>
Date: Fri, 10 Jan 2020 07:45:00 +0000

Sudhanshu Gandhi *mentioned you* on an issue
REL-System Reliability Engineering - Landmark/REL-79048 Refund not processed//9751901269 

Sudhanshu Gandhi *mentioned you* on an issue

REL-System Reliability Engineering - Landmark ( https://landmark.atlassian.net/browse/REL?atlOrigin=eyJpIjoiYTg1NWQ2YWZiZTExNGQxNTk0NzZjZmFiMGIyNjZlNmEiLCJwIjoiaiJ9 )

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REL-79048 ( https://landmark.atlassian.net/browse/REL-79048?atlOrigin=eyJpIjoiYTg1NWQ2YWZiZTExNGQxNTk0NzZjZmFiMGIyNjZlNmEiLCJwIjoiaiJ9 )

Refund not processed//9751901269 ( https://landmark.atlassian.net/browse/REL-79048?atlOrigin=eyJpIjoiYTg1NWQ2YWZiZTExNGQxNTk0NzZjZmFiMGIyNjZlNmEiLCJwIjoiaiJ9 )
Sudhanshu Gandhi 11:44 AM GST

Hi Seeta Kunwar ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5d394817d7be220c1ab5408e )

We have verify from the Payfort backend and found that the amount has not refunded to the customer for the mention invoice.
Kindly check with the finance team, is there any manual refund AED50.40 has done for this order. if not then take the approval from e-com concept head and reach out to finance team for manual refund as we are unable to process it for the backend.
And let us know if you need any help from hybris end.
Suhas Bennikal ( https://landmark.atlassian.net/secure/ViewProfile.jspa?accountId=5a0c2ebf0e8b4605b273e1fe )

View issue ( https://landmark.atlassian.net/browse/REL-79048?atlOrigin=eyJpIjoiYTg1NWQ2YWZiZTExNGQxNTk0NzZjZmFiMGIyNjZlNmEiLCJwIjoiaiJ9 )

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