Subject: Re: late CC
From: Seeta Seeta <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Thu, 9 Jan 2020 07:13:02 -0700 (MST)

apoorv please escalate the case 

Thanks & Regards, 
Seeta Kunwar 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, January 8, 2020 10:46:10 PM 
Subject: late CC 

Hi Team, 

Kindly follow up the below case which has been escalated thrice but no response: 

Hi Team, 

Problem Statement: What is the issue (Late Shipping) Warehouse 
Order Date : Dec 18, 2019 
Order ID: 6457263960 
Tracking ID: 645726396023999991 
Assistance Required: Need Urgent Delivery 
Issue Description: Customer placed order on 18 Dec and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 
Customer is chasing us for his/her order so we request you to expedite the delivery date as customer is a with us since 2018. 

Regards, 
Algaily