Subject: Re: Missing Items
From: Seeta Seeta <[email-masked]>
To: Abhishek Sisodia <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 9 Jan 2020 01:10:51 -0700 (MST)

Please offer a voucher of AED 17 and resolve the case 

Thanks & Regards, 
Seeta Kunwar 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, January 9, 2020 1:30:14 PM 
Subject: Re: Missing Items 

Hi Team, 

Ticket URL: https://landmarkgroupservice.freshdesk.com/a/tickets/339998 

I have escalated this query thrice to concerned team but no reply till now and customer is still chasing us for the missing items. 

Problem Statement: Missing Items from the shipments 

Order Date : 11-Dec-2019 
Order ID: 9764011386 
Tracking ID: 201912111879378 
Store Code : Babyshop10013 

Assistance Required: Sort out this issue of missing items by clearing the air of delivered items 

Issue Description: Customer claims, he has NOT received 1 set of the items from his shipment as per his order number 9763218666 

Missing item ----- "160633944 - - Juniors Printed Sleeveless Top - Set of 2" 

01 set is missing out of two 

Thanks & Regards 
Abhishek Sisodia 

From: "Abhishek Sisodia" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 31 December, 2019 16:59:24 
Subject: Missing Items 

Hi Team, 

Ticket URL: [ https://landmarkgroupservice.freshdesk.com/a/tickets/339998 | https://landmarkgroupservice.freshdesk.com/a/tickets/339998 ] 

I have escalated this query thrice to concerned team but no reply till now and customer is still chasing us for the missing items. 

Problem Statement: Missing Items from the shipments 

Order Date : 11-Dec-2019 
Order ID: 9764011386 
Tracking ID: 201912111879378 
Store Code : Babyshop10013 

Assistance Required: Sort out this issue of missing items by clearing the air of delivered items 

Issue Description: Customer claims, he has NOT received 1 set of the items from his shipment as per his order number 9763218666 

Missing item ----- "160633944 - - Juniors Printed Sleeveless Top - Set of 2" 

01 set is missing out of two 

Thanks & Regards 
Abhishek Sisodia