Subject: RE: Order Delay - Invalid AWB
From: Dominic Arackal <[email-masked]>
To: BHRdc Ecomm <[email-masked]>, Sharfuddeen Kadavan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Piyush Mani <[email-masked]>
Date: Thu, 9 Jan 2020 06:31:27 +0000

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 09, 2020 3:44 AM
To: BHRdc Ecomm <[email-masked]>; Dominic Arackal <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Piyush Mani <[email-masked]>
Subject: Order Delay - Invalid AWB

External email sender, please take precaution.
Hi Team,

With reference to the order number: 7663057189
AWB: 45439520350

Order placed on Dec 2, 2019 and the AWB associated with this order is coming up invalid on Aramex. Please check and confirm if this has left the warehouse, if so, please share the AWB under which this has been shipped. Customer is chasing for his order since over a month and we are receiving no response on the same from WH.

Kindly look into this on priority and help us close this case. Thank you for your help!

Regards,
Apoorv

________________________________
From: "Piyush Mani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 4:21:05 PM
Subject: Late delivery by Aramex

Hi Team,

With reference to case number: 308051

Problem Statement: Late Delivery

Order Date : 02 Dec 2019

Order ID: 7663057189
Tracking ID: 45439520350
Assistance Required: Need Urgent Delivery

This case is forwarded to Aramex team for 5 times from 04 Dec 2019. We receive response on 04 Jan 2020 but yet the order is not delivered by the aramex team.

Kindly look into the case and do the needful.

Regards,
Piyush

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com