Subject: RE: Missing Items
From: Dominic Arackal <[email-masked]>
To: BHRdc Ecomm <[email-masked]>, Sharfuddeen Kadavan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ahmad Daher <[email-masked]>
Date: Thu, 9 Jan 2020 06:29:51 +0000

Dear Suvo
Pls revert urgently

Regards
Dominic arackal

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, January 09, 2020 3:17 AM
To: BHRdc Ecomm <[email-masked]>; Dominic Arackal <[email-masked]>; Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ahmad Daher <[email-masked]>
Subject: Missing Items

External email sender, please take precaution.
Hi Team,

With reference to the order number: 7664852031
AWB: 45439595106

Kindly confirm how many packages/box/container were handed over to the courier partner regarding this order. Customer has placed an order for a total of 10 items and customer is reporting he only received 5 items. On Aramex it shows only 1 package was handed over to them.

Missing items are as follows:
161275043 - - Juniors Embroidered Applique Detail Bathrobe - BHD9.50
159755368 - - Keeper Toilet Seat with Anti-Slip Function - BHD3.50
160911932 - - Juniors Embroidered T-Shirt with Striped Jog Pants - BHD6.50
160911926 - - Juniors Rocket Detail T-Shirt with Striped Jog Pants - BHD6.50
160768741 - - Posh Textured Gilet - BHD9.90

Kindly check and advise on priority. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Ahmad Daher" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, January 8, 2020 9:22:46 PM
Subject: Partial shipped

Hi team

Kindly check and revert

Ticket 369149

Hi
After wishing a good day
Problem Statement: (Missing items)

Order Date : Dec 20, 2019
Order ID: 7664852031
Tracking ID: 45439595106
Issue Description: Customer placed order for 10 items but as per the customer he/she has only received 5 items, Under the consignment details we can see that all items has been shipped/Delivered from our side.

The missing item are :
161275043 - - Juniors Embroidered Applique Detail Bathrobe...BHD9.50
159755368 - - Keeper Toilet Seat with Anti-Slip Function.....BHD3.50
160911932 - - Juniors Embroidered T-Shirt with Striped Jog Pants....BHD6.50
160911926 - - Juniors Rocket Detail T-Shirt with Striped Jog Pants......BHD6.50
160768741 - - Posh Textured Gilet....BHD9.90

Kindly check and revert

Regards,
Ahmad

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