Subject: (Late Collection): 6449251213
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], [email-masked], Mohammad Shafeeque <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Wed, 8 Jan 2020 23:29:30 -0700 (MST)

Hi Team, 

Could you please arrange a collection on priority basis for below customer as he is waiting for the courier team to collect the item. Agent has also contacted you for the same concern but we didn't receive any update from you. 

Order ID: 6449251213 
Return Tracking ID: 45060216530;A01864A / 45060216482;A018643 
Assistance Required: Need Urgent Collection 
Customer Contact Number: 0549891978 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 2:27:47 PM 
Subject: (Late Collection) 

Hi team, 

Problem Statement: (Late Collection) 

Order Date : Oct 27, 2019 

Order ID: 6449251213 
Tracking ID: 45060216482 / 45060216530 
Collection Reference: A018643 / A01864A 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 05/12/2019 but the Id got invalid and till now the item has not collected from the customr so kindly arrange the collection on priority basis. 

Regards, 
Shafeeque