Subject: Re: Late Collection For Order Number:6450208045
From: Seeta Seeta <[email-masked]>
To: Mohmed <[email-masked]>
Cc: Mensour <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 8 Jan 2020 08:43:21 -0700 (MST)

45060224204;A0189E1 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Mensour" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Mohammad Shafeeque" <[email-masked]> 
Sent: Wednesday, January 8, 2020 7:34:55 PM 
Subject: RE: Late Collection For Order Number:6450208045 

Dears, 

Please share the pickup reference 

Best Regards, 

Mohmed Musa 

From: Seeta Seeta <[email-masked]> 
Sent: Wednesday, January 8, 2020 3:50 PM 
To: Mohmed Musa (SA) <[email-masked]>; Mensour ShehabAlDeen <[email-masked]>; AbdelKader Salameh <[email-masked]> 
Cc: [email-masked]; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Mohammad Shafeeque <[email-masked]> 
Subject: Late Collection For Order Number:6450208045 
Importance: High 

External email: avoid to open links or attachments unless sender is known and content is relevant.. 

Hi Team, 

With the reference to order number:6450208045 customer raise a return request and agent has already escalated the case to ARAMEX TEAM. However till now the collection has not been done yet. 

Could you please arrange a collection for AWB NO: 45060224204, as customer is constantly chasing us for the same. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Urvika Chaudhary" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 7, 2020 2:11:08 PM 
Subject: Late Collection 

Hi Team, 

Problem Statement: (Late Collection) 

Order Date : Nov 5, 2019 

Order No:6450208045 

Tracking ID: 45060224204 

Collection reference : A0189E1 

Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/12/2019 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 

Last escalated on 01/01/2020 

Regards 

Shafeeque