Subject: Issue with order: 9762960822
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 8 Jan 2020 08:35:03 -0700 (MST)

Hi Team, 

With the reference to order number: 9762960822, customer contacted us informing that he didn't received his order but as per the hybris the order has been delivered under tracking number: FP1202000521. 

So could you please check this concern and help us to close the case. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 2:39:50 PM 
Subject: Proof of Delivery 

Hi team. 

order date: 01-Dec-2019 
Delibvery Date: 04/12/2019 
Order ID: 9762960822 
Tracking id : FP1202000521 

Assistance Required: Proof of Delivery 

Issue Description: Customer emailed us informing that he/she placed order for 13 items and but he says he did not receive any item so we request you to provide us the proof of delivery. 

Last escalated on 03/01/2020 

Regards, 
Shafeeque