Subject: Click and collect late delivery:6450307343
From: Seeta Seeta <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked]
Cc: [email-masked], Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 8 Jan 2020 06:15:23 -0700 (MST)

Hi Team, 

The below order is still not shipped from the warehouse and the order was placed on Nov 6. Could you please check from your end and expedite the delivery date. 

As the case is pending since Nov. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 11:12:03 AM 
Subject: Click and collect late delivery 

Hi Team, 

Problem Statement: (Late Shipping) 
Order Date : Nov 6, 2019 

Order ID: 6450307343 
Tracking ID: 645030734322999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 06/11/2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery . 

last escalated to warehouse on 01/01/2020 

Regards, 
Shafeeque