Subject: Late Collection For Order Number:6450208045
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Wed, 8 Jan 2020 05:50:28 -0700 (MST)

Hi Team, 

With the reference to order number:6450208045 customer raise a return request and agent has already escalated the case to ARAMEX TEAM. However till now the collection has not been done yet. 

Could you please arrange a collection for AWB NO: 45060224204, as customer is constantly chasing us for the same. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 2:11:08 PM 
Subject: Late Collection 

Hi Team, 

Problem Statement: (Late Collection) 

Order Date : Nov 5, 2019 
Order No:6450208045 
Tracking ID: 45060224204 
Collection reference : A0189E1 
Assistance Required: Need Urgent Collection 

Issue Description: The return request was created on 10/12/2019 and till now the item has not collected from the customer so kindly arrange the collection on priority basis. 
Last escalated on 01/01/2020 

Regards 
Shafeeque