Subject: REFUND
From: Asjad Hussain <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Wed, 8 Jan 2020 03:12:17 -0700 (MST)

Hi team 

with reference to ticket id:374053 
Problem Statement: Refund Not Processed 

Order Date : Nov 30, 2019 

Order ID: 6455023940 
Return Tracking ID: 34162945331812 

Assistance Required: Refund process 

Issue Description: Customer raised a return request for 2 items and as per customer he handed over all 2 items to the courier team. and while tracking we find that the items have been returned to our warehouse but as per the hybris the refund has not been processed for the returned items, So we request you to check under RMA 23035539 how many items has been received in our warehouse and process the refund. 

Regards, 
Asjad