Subject: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 7 Jan 2020 23:59:45 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 20-Nov-2019 
Order ID: 9761199861 
Return Tracking ID: 45488530636 
RMA: 42634484 
Assistance Required: Need refund for customer. 
Issue Description: we can see that the return item has been delivered to warehouse on 15/12/19, However the status of the RMA is canclled can you please check and update us about the refund asap. 

Last escalated on 30/12/2019 

Regards, 
Shafeeque