Subject: Missing item
From: Algaili Ahmed <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 7 Jan 2020 10:05:29 -0700 (MST)

Hi Team, 

With reference to order number the customer reported missing item for one of 6 pieces quantity of same item ( 161856421 - - Philips Avent Natural Feeding Bottle - 330 ml), below the case has been forwarded, kindly follow up with concern team. The customer till the yesterday date asking about the missing item. 

Hi Team, 
Problem Statement: (Missing items) 
Order Date : Dec 27, 2019 
Order ID: 6458475789 
Tracking ID: S000392933927 
Assistance Required: Need missing item 
Issue Description: Customer placed order for 7 items but as per the customer he/she has received 7 but one item of the 6 pieces (161856421 - - Philips Avent Natural Feeding Bottle - 330 ml) has not been received. Under the consignment details we can see that all 7 items has been shipped/Delivered from our side. 
Customer history: 1 ITEM OUT OF THE 6 PIECES( 161856421 - - Philips Avent Natural Feeding Bottle - 330 ml) 
The missing item price SAR 62. 

Regards, 
Algaily