Subject: Late Shipment: 6450307343
From: Seeta Seeta <[email-masked]>
To: Sagaya Suresh Kumar <[email-masked]>, [email-masked], [email-masked]
Cc: [email-masked], Mohammad Shafeeque <[email-masked]>
Date: Tue, 7 Jan 2020 09:59:56 -0700 (MST)

Hi Team, 

The order was placed on 06 Nov and till now the status is READY_TO_SHIPPED with tracking number:645030734322999991. 

So we request you to expedite the delivery date as customer is chasing us for his order and the case is pending since Nov. 

Waiting for your response. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Saturday, January 4, 2020 2:57:42 PM 
Subject: No response from warehouse 

Hi Team, 

Problem Statement: (Late Shipping) 
Order Date : Nov 6, 2019 

Order ID: 6450307343 
Tracking ID: 645030734322999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on 06/11/2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Escalated to the warehouse 4 times. 

Regards, 
Shafeeque