Subject: Re: Refund for missing item
From: Seeta Seeta <[email-masked]>
To: Piyush Mani <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 7 Jan 2020 08:35:23 -0700 (MST)

Please issue a voucher of 15 SAR and resolve the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Piyush Mani" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Tuesday, January 7, 2020 10:23:30 AM 
Subject: Refund for missing item 

Hi, 

With reference to case number: 299791 

Problem Statement: Missing item 

Order Date : 20 Nov 2019 

Order ID: 6452364062 
Tracking ID: 290064732857 
Assistance Required: Need refund for missing item 

The missing item is "161685183 - - Studded Fanny Pack with Magnetic Snap Closure" the cost of the item is SAR 17.50. 

The customer had paid SAR 366 but the total amount of order is SAR 363. 

Kindly check the attachment do the needful. 

Regards, 
Piyush