Subject: Late shipment
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: [email-masked], Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Urvika Chaudhary <[email-masked]>, Mohammad Shafeeque <[email-masked]>
Date: Tue, 7 Jan 2020 06:49:46 -0700 (MST)

Hi Team, 

Please assist us on below case as customer is chasing us for his order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, January 7, 2020 6:49:50 PM 
Subject: Late shipment 

Hi Team, 

Problem Statement: (Late Shipping) Warehouse 

Order Date : Dec 5, 2019 

Problem Statement – Late shipment 
Order ID: 6455722378 
Tracking ID : 645572237822999991 
Assistance Required – Need urgent shipping 

Issue Description: Customer placed order on Dec 5, 2019 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Customer is chasing us for his/her order so we request you to expedite the delivery . 
Last escalated on 03/01/2020 

Regards, 
Shafeeque