Subject: Refund not processed
From: M Ataullah <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Tue, 7 Jan 2020 02:49:04 -0700 (MST)

Hi team, 

Problem Statement: Refund Not Processed 

Order Date : Nov 20, 2019 

Order ID: 6452489960 
Return Tracking ID: 45054192481 
Assistance Required: Processing the refund. 

Issue Description: Customer raised a return request on 12/1/19 and handed over it to the courier team and as per the tracking status it has been returned to our warehouse but the refund has not been processed till now as per hybris, So we request you to check under RMA 23031495 how many item has been received in our warehouse and do the needful. 

it's escalated to conloc team, but no need full reply, 

Regards, 
Syed Ataullah