Subject: Re: Refund issue
From: Seeta Seeta <[email-masked]>
To: Ahmad Daher <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Tue, 7 Jan 2020 01:34:03 -0700 (MST)

Hi Ahmed, 

The refund has been already initiated in MY CREDIT please inform the customer same and close the case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmad Daher" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, January 3, 2020 9:44:43 PM 
Subject: Refund issue 

Hi team 

Ticket 348731 

I have escalated to WH but there is no response, kindly check and revert 

Hi Team, 

Problem Statement – Refund issue 
Order placed on: Nov 27, 2019 
Order ID – 6454282674 
RMA 23035881 
Tracking No. 34186821613049 

Assistance Required –Kindly confirm us that how many items have you recived under this tracking No.34186821613049 , as per hypris showing one item and customer claims that he has returned two items which is belonging to the RMA 23035881 Order No 6454282674 under the tracking No,34186821613049 

Kindly check on this and update us ASAP. 

Regards, 
Ahmad